Power BI – management reporting
FF Forsikring is constantly striving to improve client offering to distinguish in the insurance market and obtain highest customer satisfaction. To support this journey, it is key to have a transparent and updated view of current and historical business data to continuously evolve and modernize the business offerings to clients.
Over the years, Frie Forsikring has gathered a large amount of data about the market, clients and demands in their backend system. The SMART self-sufficient reporting tool, delivered by IO Group, provides FF Forsikring with a solution that leverages the extensive, and already existing business data while saving operation time.
The improved data insight enables speed to market and enables a higher degree of fact-based decisions. In general, the solution provides options for obtaining a more advanced knowledge by viewing and analyzing business data in a user friendly and transparent way where data can be presented in different contexts and shapes.
In addition to the obvious business benefits, there was a further efficiency gain of ½ – 1 FTE months per year of reduced manual report effort.
Thank you FF Forsikring for trusting IO Group. We look forward to involving more users on the solution.
Some stories are more interesting than others… The below link is for sure one of the more interesting ones. The post is released by a client expressing in positive words their satisfaction and benefit from using the Power BI / DW Lite solution delivered by IO Group.
Our client has achieved a faster and improved Customer service due to:
– A significant improved 24/7 claims process that gathers all required information in “one go / one stop” (including upload of documentation).
– 48 hours reduced Claims process obtained via automation and higher efficiency due to all documentation are gathered once.
– Better Claims data that is well-structured, and with high quality due to elimination of manual interactions.
Furthermore, our client has achieved:
– A manpower saving of 3–6-man months a year.
– A self-sufficient solution where claims registration (FNOL) is done by the policy owner.
– A solution where the reported claims data is directly uploaded to the existing backend system to have an updated 360 customer overview.
– An improved workflow distribution, so Claims handling immediately can be initiated by designated team.
– A future ready, more stable, and scalable solution, combined with reduced IT cost.
All delivered on time and budget!!!
Solution details: It is a Cloud Azure solution that directly links to the existing backend system via REST API’s. This means that the FNOL data is directly uploaded to the backend system without any subsequent process handling, any delay, nor any manual interference. Data storage is only happening in the Backend system, which means that existing GDPR functionality is leveraged.
Please let us know if you are interested in knowing more about the solution and / or get to know about how we may help you with similar solutions.
We have now launched an updated version of our Website. The main domain is now www.iogroup.ai, though we can still be reached on www.iogroup.dk.
The main objective is to improve communication of our strategic journey, including our offerings. A News feed tab has been added as well to share information about IO Group activities and deliverables. We hope you like it.
Please have a look ! http://iogroup.ai
Social Security Benefits Concept In Notepad At Desk
Interested in saving 3 man years of effort by a single process optimization?
IO Group has delivered a process optimization to one of our clients, where the incoming online / web Quote requests are being handled automatically; automatic screening data in a provided pdf document (pdf document with house / property information) followed by generation of a Quote and Case in their backend system.
Over the last year, approx. 18500 Online Quote requests have been received which all have been managed automatically by the IT solution. Our client has estimated an average saving of 15 min per request which results in more than 3 man years of released effort during a 12 months period.
The process improvement has triggered other related benefits such as quick turnaround, reduction of bottlenecks even in more demanding times, standardized approach, less errors etc.
If a similar proposition sound appealing to you, please reach out. #data
Social gathering is no obligation but it feels great to have a bit of fun. The spirit in IO Group is “We Care” and “We Dare”