Happy New Year

Happy New Year

IO Group is wishing our clients and partners a Happy New Year.

2022 was a fantastic year, and we are very pleased with our client delivery results and the continued product roadmap outcome. 2022 was a year that covered many successful client deliveries combined with that many seeds were planted for future.

IO Group had the pleasure to deliver a variety of solutions, among others:

  • Delivery of Web solutions – web portals covering client engagements and straight through processing solutions of FNOL and quote requests.
  • Delivery of DW Lite / Power BI and Data analytics solution to leverage existing business data to support continued business improvements and fact-based decisions.
  • Delivery of larger backend implementation.
  • Taking IO Archiver to the next level by outlining roadmap for integrating to multiple systems.
  • Continued AI focus by expanding our AI capabilities / components that supports our strategy of including AI components in process and operational efficiency solutions.

Looking forward, 2023 will be an interesting year where we aim at harvesting seeds planted in 2022. We will continue expanding our partner network, though also increase focus on direct engagements with new clients.

We feel proud and inspired to continue serving our clients by delivering innovation, quality, and efficiency. The coming year though might also bring challenges due to increased client cost focus, though this will re-enforce our operational efficiency focus.

Hope to see you in 2023 😊

IO Group Company Website update

IO Group Company Website update

We have now launched an updated version of our Website. The main domain is now www.iogroup.ai, though we can still be reached on www.iogroup.dk.

The main objective is to improve communication of our strategic journey, including our offerings. A News feed tab has been added as well to share information about IO Group activities and deliverables. We hope you like it.

Please have a look ! http://iogroup.ai

IO Archiver implementations

IO Archiver implementations

Social Security Benefits Concept In Notepad At Desk

IO Archiver implementations

Many of our clients have quite a massive demand for a better search and archiving features in their backend system, all operated from Outlook.

We have implemented the solution for multiple clients now and over the last year we have estimated that our clients in average safe at minimum a man months’ worth of effort by using our tool. A saving that will only increase when the number of users are increasing per client.

The main features of the solution performed from Outlook are:

Search

Archiving of – emails and documents

Attach Document and / or email from your back-end system

You can use features such as e-mail, Customer ID, Policy ID, Claims ID, Name & Surname, Address etc. Your search options can even be specialized in the way that you might benefit even more.

Solution Feature:

Integrations: Backend system

Security: Umbraco CMS and backend user access control.

What benefits to obtain by using our IO Archiver module? (an “Outlook extension”)

What benefits to obtain by using our IO Archiver module? (an “Outlook extension”)

Our clients are saving; approx. 10 sec per search, and approx. 20 sec per archiving – due to search and archiving in your Backend system can be performed directly in Outlook.

With our current client base, this brings a saving for our clients of +600 hours over the last year.

Think about it!

… it could release effort to perform new initiatives, improve client interactions etc. You name it…

Let me know if you would like to hear more.

 

Celebration time – IO Archiver has been live +1 year

Celebration time – IO Archiver has been live +1 year

It is now more than one year ago that our first client went live with our IO Archiver module! The IO Archiver is a tool (an “Outlook extension”) to perform searches and archiving directly in your backend system – all operated from Outlook.

More clients are now using the solution and we are pleased to inform you that the tool has processed +164.000 searches, and +26.000 e-mails have been archived.

More insights on gains by using the tool will follow shortly.

Let us know if you would like to hear more!