IO Web / parser solution – process optimization

IO Web / parser solution – process optimization

IO Web / parser solution

IO Group has delivered a process optimization to one of our clients, where the incoming online / web Quote requests are being handled automatically; automatic screening data in a provided pdf document (pdf document with house / property information) followed by generation of a Quote and Case in their backend system.
Over the last year, approx. 18500 Online Quote requests have been received which all have been managed automatically by the IT solution. Our client has estimated an average saving of 15 min per request which results in more than 3 man years of released effort during a 12 months period.
The process improvement has triggered other related benefits such as quick turnaround, reduction of bottlenecks even in more demanding times, standardized approach, less errors etc.

Solution Feature:

Integrations: Back-end system, Penneo Digital Signature solution

Security: Umbraco CMS and backend user access control.

IO Web / parser solution – process optimization

Web Portal

Web Portal

We provided a web portal to one of our clients. The web portal is a communication distribution cloud solution that re-uses logic from the backend system via an integration.

The Web portal was requested to give our client’s Customers an access right to be provided with a 360 overview of the policy, Communication channel with the Customer, automatic generations of Quotes, claims creation, collection etc..

The access to the Web portal is being via an Umbraco CMS system to support a Customer Log-in feature that further will be strengthened by MitID verification.

Solution Feature:

Integrations: IBSuite and MitID

Security: Umbraco CMS