by Jacob Lau Rasmussen | IO Archiver, Projects
IO Archiver implementations
Many of our clients have quite a massive demand for a better search and archiving features in their backend system, all operated from Outlook.
We have implemented the solution for multiple clients now and over the last year we have estimated that our clients in average safe at minimum a man months’ worth of effort by using our tool. A saving that will only increase when the number of users are increasing per client.
The main features of the solution performed from Outlook are:
Search
Archiving of – emails and documents
Attach Document and / or email from your back-end system
You can use features such as e-mail, Customer ID, Policy ID, Claims ID, Name & Surname, Address etc. Your search options can even be specialized in the way that you might benefit even more.
Solution Feature:
Integrations: Backend system
Security: Umbraco CMS and backend user access control.
by Jakob Antonsen | IO Archiver, News
Our clients are saving; approx. 10 sec per search, and approx. 20 sec per archiving – due to search and archiving in your Backend system can be performed directly in Outlook.
With our current client base, this brings a saving for our clients of +600 hours over the last year.
Think about it!
… it could release effort to perform new initiatives, improve client interactions etc. You name it…
Let me know if you would like to hear more.
by Jakob Antonsen | IO Archiver, News
It is now more than one year ago that our first client went live with our IO Archiver module! The IO Archiver is a tool (an “Outlook extension”) to perform searches and archiving directly in your backend system – all operated from Outlook.
More clients are now using the solution and we are pleased to inform you that the tool has processed +164.000 searches, and +26.000 e-mails have been archived.
More insights on gains by using the tool will follow shortly.
Let us know if you would like to hear more!
